Quality customer support is an integral part of every solution we sell. CDI's Customer Support group delivers the knowledge and the confidence that lets you know you have a friend to help when issues arise. Our services team will be with you every step of the way, from initial product installation, through software upgrades and as part of your internal support resources if you desire. Our support team can be just an email away to maximize your company's investments in those solutions we helped you develop, implement and deploy.
Our customer support options provide various levels of support to those customers taking advantage of this optional service. From a per call subscription service to on-site personnel that will manage your system and provide your end users with the knowledge and expertise is these IT systems only we can make available to anything in between. We are happy to work with you to provide you with that service contract that will work for you.
CDI's Customer Support is ideal for those customers that want to focus their internal resources on their business and leave the infrastructure responsibilities to those who have extensive knowledge in those specific areas. CDI's Support offerings together with CDI's optional Software Assurance Program our customers will achieve the peace of mind that comes from knowing their solutions will always be ready to support them as their business needs change.